Our Services
Comprehensive support services designed to help at-risk populations rebuild their lives and achieve long-term stability and success.
Emergency Shelter
Safe, temporary housing for individuals and families in crisis situations.
Eligibility:
Individuals and families experiencing homelessness or housing crisis
What We Provide:
- 24/7 emergency shelter services
- Private family rooms and shared spaces
- Three meals daily and snacks
- Basic hygiene supplies and clothing
- Case management and support planning
- Transportation assistance
Counseling & Mental Health
Professional mental health support and trauma-informed counseling services.
Eligibility:
Anyone experiencing mental health challenges or trauma
What We Provide:
- Individual and group therapy sessions
- Trauma-informed care specialists
- Family counseling and mediation
- Substance abuse counseling
- Crisis intervention services
- Mental health assessments and referrals
Employment & Job Training
Skills development and employment assistance programs to help individuals achieve economic stability.
Eligibility:
Unemployed or underemployed individuals seeking work
What We Provide:
- Resume building and job search assistance
- Interview preparation and skills training
- Vocational training programs
- Job placement services
- Workplace readiness workshops
- Employer partnerships and networking
Youth Programs
After-school activities and mentorship programs designed specifically for at-risk youth.
Eligibility:
Youth ages 12-24 facing academic, social, or family challenges
What We Provide:
- After-school tutoring and homework help
- Mentorship programs with adult volunteers
- Life skills workshops and career exploration
- Recreational activities and sports programs
- College preparation and scholarship assistance
- Crisis intervention for youth in need
Food Assistance
Nutritious meals and food distribution programs to address food insecurity.
Eligibility:
Individuals and families experiencing food insecurity
What We Provide:
- Daily meal services for shelter residents
- Community food pantry and distribution
- Nutrition education and cooking classes
- Food stamp application assistance
- Emergency food boxes for families
- Senior meal delivery program
Legal Aid & Advocacy
Free legal assistance for housing, family, and civil matters affecting our clients.
Eligibility:
Low-income individuals facing legal challenges
What We Provide:
- Housing rights and eviction prevention
- Family law and domestic violence support
- Immigration assistance and documentation
- Public benefits advocacy
- Criminal record expungement help
- Consumer rights and debt relief
Who We Serve
Faith Havens serves a diverse range of at-risk populations. Our services are designed to meet the unique needs of each individual and family we serve.
Homeless Individuals
People experiencing homelessness or at risk of becoming homeless
Typical situations include:
- Currently without stable housing
- Living in emergency shelters or transitional housing
- At risk of eviction within 30 days
Domestic Violence Survivors
Individuals and families fleeing domestic violence situations
Typical situations include:
- Current or recent experience with domestic violence
- Need for immediate safety planning
- Support for children affected by domestic violence
At-Risk Youth
Young people facing challenges that put them at risk
Typical situations include:
- Ages 12-24 experiencing academic difficulties
- Family instability or conflict
- Risk of dropping out of school
Families in Crisis
Families experiencing temporary or ongoing challenges
Typical situations include:
- Sudden loss of income or employment
- Medical crisis or disability
- Substance abuse or mental health challenges
Low-Income Individuals
People living below the poverty line or struggling financially
Typical situations include:
- Income below 200% of federal poverty guidelines
- Lack of access to basic needs
- Need for case management and support services
Not Sure If You Qualify?
We encourage anyone facing challenges to reach out to us. Our intake team will work with you to determine eligibility and connect you with the most appropriate services.
How to Access Our Services
Getting help is easier than you might think. Follow these simple steps to access the support and services you need.
Initial Contact
Call our 24/7 hotline or visit our main office during business hours.
- Phone: (888) 403-2484
- Walk-in: Monday-Friday, 8 AM - 6 PM
- Emergency shelter available 24/7
Intake Assessment
Meet with a case manager to discuss your situation and needs.
- Confidential one-on-one interview
- Assessment of immediate needs
- Development of service plan
Service Connection
Connect with appropriate services based on your assessment.
- Immediate crisis intervention if needed
- Referral to specialized programs
- Ongoing case management support
Ongoing Support
Receive ongoing support and assistance as you work toward your goals.
- Regular check-ins with case manager
- Access to all available programs
- Long-term goal planning and support
Emergency Assistance
If you're in immediate danger or experiencing a crisis, don't wait. We have emergency services available 24/7.
Emergency Hotline:
(888) 403-2484
Walk-in Emergency Center:
3003 Swiss Avenue
Dallas, TX 75024
What to Bring
When you come for your initial appointment, please bring the following documents if available:
- Photo ID or birth certificate
- Social Security card
- Proof of income (if any)
- Medical records (if applicable)
Don't worry if you don't have all documents - we can help you obtain them.